Our Customers Speak for Us

You're in the right place. This page brings together testimonials from clients across a range of industries, company sizes and roles — from business owners and CFOs to travel managers and executive assistants. Use the filter bar to narrow by company size, industry or persona. In-depth case studies are also available here. 

We work with businesses of all sizes and across many industries, and our testimonial library reflects that diversity. Use the filter bar to narrow by industry (e.g. professional services, government, resources, healthcare, technology) or by company size. If you'd like to hear from a client in a sector not currently represented, contact us and we'll do our best to connect you with a relevant reference. 

Results vary depending on each client's starting point and programme goals, but common outcomes include meaningful reductions in total travel spend through negotiated fares and tighter policy compliance, significant time savings in travel administration through consolidated invoicing and dedicated consultant support, stronger duty-of-care frameworks with real-time traveller tracking, and improved traveller satisfaction. Specific outcomes are highlighted in our case studies at /business/resources/case-studies. 

Testimonials are gathered directly from clients — typically following account reviews, service interactions or at the conclusion of a project. We request feedback through surveys and through our consultant relationships. All testimonials are published with the client's explicit consent, and content is never edited in a way that misrepresents the original sentiment. We do not pay for, incentivise or fabricate testimonials. 

In some cases, yes. Subject to client availability and willingness, we can facilitate a reference call between a prospective client and an existing FCBT customer from a similar industry or programme profile. This is arranged on a case-by-case basis and is always subject to the reference client's consent. Contact your FCBT consultant or submit an enquiry via our Contact page to request a reference introduction. 

We are building out our video testimonial library and will feature client video stories on this page as they become available. Where a video testimonial is live, it will appear in the Featured Success Story section at the bottom of this page. Check back regularly or subscribe to our newsletter for updates when new content is published. 

Yes. Our client base spans a wide range of industries, and we aim for our testimonial page to reflect that breadth. Current categories include professional services, resources and mining, financial services, government and public sector, healthcare, technology, construction and education. We regularly add new testimonials as clients provide feedback, so the library continues to grow. 

Yes. In addition to the short-form testimonials on this page, our Case Studies section provides detailed accounts of specific client challenges, the solutions we implemented and the measurable outcomes achieved. Case studies offer a deeper look at how FCBT has delivered value for real businesses and are particularly useful for decision makers who want more than a quote before making a choice. Visit our Case Studies page to read more. 

We update the testimonials page on an ongoing basis as new feedback is received, verified and approved by clients. Our goal is to ensure the page remains current, representative and genuinely useful for visitors evaluating our services. Publication dates are displayed on each card. We retire older testimonials periodically to keep the page fresh and relevant. 

Yes, and we genuinely appreciate it. If you're an existing FCBT client and would like to share your experience, contact your dedicated Travel Manager directly or submit feedback via the enquiry form on our Contact page, selecting 'Feedback' from the dropdown. All testimonial submissions are reviewed by our team and only published with your explicit consent — you'll have full visibility of how your feedback will be presented before it goes live.